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Welcome to Marshall White Concierge
What we do
When you choose Marshall White, you gain access to our complimentary Concierge service, meticulously designed to cater to your every need. Our dedicated team is committed to providing unparalleled assistance, ensuring your transition into your dream home is nothing short of extraordinary.
Whether you are buying, selling, or leasing, Marshall White Concierge connects clients to our extensive network of trusted tradespeople and professionals to ensure the process of moving home is as easy and streamlined as possible.With unrivalled attention to focus and detail, we take care of the particulars, so you don’t have to.
Our specialist network encompasses a diverse range of client service providers, ensuring comprehensive support for our customers. From builders to caterers and housewarming drink specialists, our network extends to cleaners, cosmetic renovators, and decluttering experts. Additionally, we offer services in fencing, furniture sales, and donations, as well as gardening and landscaping. With professionals in interior design, junk removal, maintenance, and painting, we cater to various needs, including pool and tennis court services.
Private chefs, property styling, staging professionals, removalists, storage solutions, tradespeople, and utility connections are also part of our network. We provide wine cellar consultation and a myriad of other services to meet the unique requirements of our clientele.
Contact Us
Our Concierge team is dedicated to providing considered, discreet support throughout every stage of your property journey. With a clear understanding of the expectations that accompany prestige property, each enquiry is managed with professionalism, care and attention to detail.
Working quietly behind the scenes, the team facilitates access to a trusted network of specialists, assisting with services that support home preparation, presentation, relocation and ongoing property needs. Every recommendation is carefully considered, ensuring solutions are aligned with your requirements and delivered to the highest standard.
Whether you are seeking guidance, specialist support or tailored assistance, our Concierge team is committed to making the process seamless and well managed from start to finish.
For further information or to speak with our team, please contact 03 9822 9999 or concierge@marshallwhite.com.au.
"The service you provide is unique and innovative. Purchasing a property can be stressful and overwhelming, especially for first-home buyers. Your concierge service is a fabulous addition to the real estate world, and it helps to know that there’s support available if you need it."
Niki A - Client
We purchased a house through Marshall White in May this year and were very pleasantly surprised to be offered the excellent complimentary concierge services of their team. We were put in touch with Jill Lance, who kindly helped us with our utilities connections, removalist recommendations, and she also liaised with the vendors to ask questions for us about the house and how to look after the pool, security system, etc.. It was a great service and made the move so much smoother. We were very grateful for all of Jill’s help!
Recently i was offered a concierge service to help me move and facilitate process. Jill was very kind and prompt in acting upon my requests Very professional friendly service. Thank you very much.
The Marshall White Concierge team did an amazing job helping me move into my new home in Hawthorn. They were able to provide a number of recommendations to trusted contractors who made my move as seamless as possible. Specifically, it was great dealing with Jill, who was extremely responsive and always able to help. A really great service.
I want to personally thank Jill Lance & the Marshall White Concierge team; Moving home is a very stressful life event and they have provided me with so much support every step of the way. Jill is always quick to respond to queries and provides many helpful suggestions. It is also comforting to know that their help will always be available even beyond settlement.
Frequently Asked Questions
Why would I engage the Marshall White Concierge Service?
The Marshall White Concierge service gives you easy access to trusted, high-quality service providers when moving into your new home. After purchasing, the Concierge service connects you with a curated network of removalists, trades, and home services that have been carefully selected for their reliability, professionalism, and quality of work. Rather than searching, comparing, or taking chances, you’re referred to providers you can feel confident using.
It’s a straightforward, supportive service designed to take the uncertainty out of moving in so you can focus on settling into your new home, knowing the people helping you get there are tried, tested, and trusted.
What is the cost to access the Marshall White Concierge service?
Our Concierge service is complimentary, you will only need to pay for services supplied by our service providers.
Is there any obligation to engage the service providers referred by Marshall White Concierge?
You are under no obligation to engage service providers referred by us if you do not require their services.
How do you determine which trades you recommend?
We work with a select group of reputable trade professionals who have consistently demonstrated a high standard of workmanship, professionalism, and efficiency. Our recommendations are based on proven reliability, positive client feedback, and our confidence in their ability to deliver quality outcomes for our clients.
Do I need to be a current Marshall White client to access this service?
Not at all. Our concierge team is available to everyone. Whether you’re renting, buying, selling, or just in need of a trusted professional, we’re here to help.
Will I need to pay for the services provided?
Yes. Any services you choose to engage are paid directly to the individual service provider.
Marshall White Marketing Pty Ltd ABN 80 238 491 017 trading as Marshall White Concierge Service may provide your details to third-party service providers if you have consented to the same. We do not provide advice and are not responsible or liable for the services provided by third parties. From time to time, we may receive a payment or benefit from a third-party service provider, which may be a percentage of the value of the services they have provided to you (or other Concierge Service customers) or a fixed amount. If you have any questions, please feel free to ask your consultant.
