Jessica LiuSenior Property Manager
Senior Property Manager Jessica Liu brings more than 12 years of property management experience to Marshall White Balwyn, with a strong focus on residential property management across Melbourne’s inner east.
Fluent in English and Chinese, Jessica works with property owners across Balwyn, Balwyn North, Surrey Hills, Camberwell and Mont Albert. Her experience spans houses and apartments, with a proactive, detail-led approach designed to protect long-term property value.
Supported by her assistant Christine and the Business Development Manager team, Jessica provides clear communication, consistent support and a smooth experience for both property owners and renters.
Jessica’s approach is defined by proactive management, careful relationship care and an asset-focused mindset. She manages every property as if it were her own, with close attention to preventative maintenance, compliance, renter selection and return on investment.
Her structured leasing process focuses on quality renter matching, active enquiry management and hands-on involvement at every stage, from campaign launch through to ongoing management.
Jessica has played a key role in building a rental department from the ground up, growing a portfolio to approximately 100 to 150 managed properties through client referrals. At Marshall White, she also successfully leased six properties in one week while supporting both the Armadale and Balwyn offices during a transition period.
Promoted from Property Manager to Senior Property Manager, Jessica is recognised for her accountability, adaptability and commitment to exceptional property management outcomes.
Outside of real estate, Jessica enjoys reading and photography, bringing fresh perspective, balance and energy to her client relationships.
In Conversation with Jessica
Who is Jessica Liu?
Jessica Liu is a Senior Property Manager at Marshall White Balwyn, specialising in residential property management across Melbourne’s inner east.
How much property management experience does Jessica Liu have?
Jessica has 12 years of property management experience, with a strong focus on proactive, detail-led management for houses and apartments.
What office is Jessica Liu based in?
Jessica is based at the Marshall White Balwyn office, where she works closely with property owners across Balwyn, Balwyn North, Surrey Hills, Camberwell and Mont Albert.
What languages does Jessica Liu speak?
Jessica speaks English and Chinese, allowing her to support a broad range of property owners and renters with clear, accessible communication.
What suburbs does Jessica Liu service?
Jessica primarily services Balwyn, Balwyn North, Surrey Hills, Camberwell and Mont Albert, with a strong understanding of the inner east rental market.
Does Jessica Liu manage properties in Balwyn?
Yes. Based at Marshall White Balwyn, Jessica works closely with property owners throughout Balwyn and the surrounding inner east suburbs.
Does Jessica Liu manage houses and apartments?
Yes. Jessica specialises in residential property management, including both houses and apartments across Melbourne’s established eastern suburbs.
What makes Jessica’s local market knowledge valuable?
Jessica understands the needs of property owners and renters across Melbourne’s inner east, allowing her to provide informed advice around leasing, presentation, maintenance and long-term property performance.
What does Jessica Liu’s leasing process involve?
Jessica’s leasing process is structured, thorough and proactive, designed to secure the right renter while protecting the long-term value of the property.
How does Jessica attract quality renters?
Jessica focuses on active enquiry management, prompt follow-up, consistent communication and strong coordination with internal leasing teams to maintain momentum throughout each campaign.
How does Jessica approach renter selection?
Jessica prioritises quality renter matching over rushed leasing, carefully assessing each application to ensure the right fit for the property and owner.
Does Jessica provide updates during the leasing campaign?
Yes. Jessica maintains clear and consistent communication throughout the campaign, keeping owners informed on enquiry, inspections, feedback and progress.
Who is part of Jessica Liu’s client-care team?
Jessica is supported by her assistant Christine and the Business Development Manager team, who help deliver a smooth and responsive service for property owners and renters.
What makes Jessica’s management approach different?
Jessica’s approach is proactive rather than reactive, with a strong focus on preventative maintenance, compliance, relationship management and long-term investment value.
How does Jessica deliver value for property owners?
Jessica delivers value through proactive asset management, transparent communication, compliance and risk management, cost-effective maintenance solutions and hands-on accountability.
Does Jessica work closely with internal teams?
Yes. Jessica liaises closely with leasing, accounts and maintenance teams to ensure a seamless transition from leasing through to ongoing property management.
What results is Jessica Liu known for?
Jessica has built strong client relationships and achieved portfolio growth through referrals, reflecting high levels of trust, satisfaction and long-term client care.
What career milestones has Jessica Liu achieved?
In a previous role, Jessica helped build a rental department from the ground up, growing the portfolio to approximately 100 to 150 managed properties through client referrals.
What leasing results has Jessica achieved at Marshall White?
During a transition period supporting both the Armadale and Balwyn offices, Jessica independently managed all leasing campaigns and successfully leased six properties within one week.
What is Jessica Liu like outside of real estate?
Outside of work, Jessica enjoys reading and photography. These interests give her fresh perspective and energy, which she brings to her client relationships and day-to-day service.
Knowledge is powerful
At Marshall White, our unrivalled experience and specialist local knowledge achieve consistently exceptional results. Our commitment to excellence in prestige property is evident in every tailored strategy and successful outcome.